Why can't I hear my piano?

If for some reason you cannot hear any sound coming from your piano, please follow the steps below. If you still cannot hear any sound, please contact Customer Support.


1. Make sure the power is turned on.

2. Check to make sure your smart device is not muted.

3. Make sure there is no adapter or headphone plugged into your piano/keyboard.

4. Check all cord connections.


4. Restart your piano/keyboard.

Have more questions? Submit a request


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