Why don't all of the piano keys make sound?

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2 comments

  • S A Krish

    One or two keys of every single octave are not functional...silence. It isn't the same note in each octave. Different notes. But, there is not a single octave where ALL of the notes work. So, I cannot even use this BRAND NEW keyboard. Bummed. 

  • S A Krish

    I tried restarting and rebooting the keyboard. There are still many missing keys. Still not one single octave is intact. Horrible. 

     

    Support:

    Hi! We are sorry to hear that you're having problem with the keyboard. Please let us know your order number and we will send you a replacement very soon. If you need user guide please feel free to contact us by support@smartpiano.com.

    Thank you for your support!

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