Why don't all of the piano keys make sound?




  • S A Krish

    One or two keys of every single octave are not functional...silence. It isn't the same note in each octave. Different notes. But, there is not a single octave where ALL of the notes work. So, I cannot even use this BRAND NEW keyboard. Bummed. 

  • S A Krish

    I tried restarting and rebooting the keyboard. There are still many missing keys. Still not one single octave is intact. Horrible. 



    Hi! We are sorry to hear that you're having problem with the keyboard. Please let us know your order number and we will send you a replacement very soon. If you need user guide please feel free to contact us by support@smartpiano.com.

    Thank you for your support!

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