Why don't my speakers/headphone jack work?

(If you are able, please confirm with multiple pairs of headphones that the jack is not working)

To reset your speakers, please power down your piano/keyboard and disconnect all cables. Then, close the app on your device. Finally, reconnect all of the cables, power on, and relaunch the app. If your speakers/headphone jack is still not working, please contact Customer Support.

 

 

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