All orders are processed within 2-3days business days, Orders aren’t shipped on weekends.
Delivery time: 5-13days.
If you have an urgent order, please contact us via support@smartpiano.com or through Facebook (The ONE Smart Piano).
How long will it take to ship my piano/keyboard?
Comments
6 comments
Needing my keyboard for Christmas :(
Hello! Do not worry, we are sending them out right now. The last day to purchase and receive before Christmas is Dec.16. Therefore, you will get the keyboard soon.
I placed my order on Dec. 13th. Does that mean I should receive my by christmas?
Support:
Hi, yes! We will fulfill your order soon and send you the tracking number once available. Thank you for your support!
I place the order in October and I have not received it yet,,,!!! It was place through INDIEGOGO.
Support:
Hello! Most of the Indiegogo orders has been delivered. May I know your order ID to have a check?
Thank you for your support!
Hello I ordered my piano keyboard on December 8th. When will I receive it? Can you please provide me with tracking info? Thank you.
Support:
Hi, sure thing! The tracking number will be available tomorrow and be sent to you once it's available.
Thank you for your support!
Hello I ordered my piano keyboard on May, 4th. How long should i wait for take my
keyboard? I needing before memorial day.
Reply: Hello! Thank you for your order! You will receive the keyboard within 5 working days. The tracking number will be updated soon. Thanks for your patience and support!
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