FAQ's
Frequently Asked Questions
Shipping
Smart Piano/Keyboard (Hardware)
- The app isn't seeing the keyboard, what could be wrong?
- Are there certain headphones that work with this?
- Can I plug the keyboard into a computer?
- Does the keyboard have weighted keys?
- Does the sound come out of the tablet, or does the keyboard/piano have its own speakers?
- Could you compare the one smart piano sound to real piano sound?
App (iOS and Android)
- How come I cannot find my purchased songs?
- The app isn't seeing the keyboard, what could be wrong?
- Is the app available for Amazon Fire?
- How much does it cost to download my favorite pop songs?
- How do I register for The ONE Smart Piano app?
- Does the system lead to too much focus on correctness and prevent the development of richer musical expression?