Payment
Shipping
- Warranty Policy
- How to change my product color/model etc.
- How much do your piano/keyboard weight, and what about the dimensions?
- What happens if I receive the product damaged or broken?
- What is your return policy?
- How long will it take to ship my piano/keyboard?
Smart Piano/Keyboard (Hardware)
- What is the difference between the Smart Keyboard Pro and Smart Keyboard NEX?
- How to connect Piano “Hi -Lite”
- Manual Download
- Are there certain headphones that work with keyboard/piano?
- Can I plug the keyboard into a computer?
- Does the keyboard have weighted keys?
App (iOS and Android)
- How come I cannot find my purchased songs?
- The app can't connect the keyboard, what could be wrong?
- How much does it cost to download my favorite pop songs?
- How do I register for The ONE Smart Piano app?
- Does the system lead to too much focus on correctness and prevent the development of richer musical expression?
- Will I become too dependent on the system and not be able to play the song without it?