Failed Download

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Dee Jay Skinner

• December 01, 2017 17:01

When I connect my ipad to my keyboard ( at this point I am also logged in to my account ) and try to download sheet music, I get the message "Failed Download" on anything that I click. How can I resolve this issue.

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• Official comment

  

  Support

  • July 13, 2018 01:41

  Hi Dee,

   

  Sorry for the mistake. Please change another WiFi data to have a try. 

  Any question please let us know.

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  Support

  • June 21, 2018 06:04

  Hello Dee,

  You can change a WiFi date or use the cellular network to have a try.

  If the problem still exists, please let us know.

  Thank you for your support!

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  Dee Jay Skinner

  • July 12, 2018 21:31

  What is wifi date?

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